1. In the event that, the LifeCoach with whom User has booked a paid appointment via the application, has not been able to meet the User, User will need to write to us at connect@solutinepro.com within five (5) days from the occurrence
of such event; in which case, the entire consultation amount as mentioned on the application will be refunded to the User within the next five (5) to six (6) business days in the original mode of payment done by the User while
booking. In case where the User does not show up for the appointment booked with a LifeCoach, without cancelling the appointment beforehand, the amount will not be refunded. However, where cancellation charges have been levied,
you would not be entitled to complete refund even if you have cancelled beforehand.
2. Users will not be entitled for any refunds in cases where, the LifeCoach is unable to meet the User at the exact time of the scheduled appointment time and the User is required to wait, irrespective of the fact whether the User
is required to wait or choose to not obtain the services from the said LifeCoach.
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